Privacy policy

Privacy Policy

Effective Date: December 19, 2024

Nutrigent Inc. (“we,” “us,” or “our”) operates the website www.nutrigent.us (the “Service”). This Privacy Policy explains how we collect, use, and share your personal information when you use our Service — and the choices you have regarding that data.

By using our Service, you agree to the collection and use of your information in accordance with this policy. Terms not defined here have the same meaning as in our Terms and Conditions.

1. Definitions

  • Service
    Refers to the website www.nutrigent.us operated by Nutrigent Inc.

  • Personal Data
    Any information that can be used to identify a living individual.

  • Usage Data
    Data collected automatically (e.g., page visit duration, IP address, browser type).

  • Cookies
    Small data files stored on your device to help us improve functionality and user experience.

  • Data Controller
    The entity (Nutrigent Inc.) that determines the purpose and means of processing your personal data.

  • Data Processor (Service Provider)
    A third party that processes data on behalf of Nutrigent Inc.

  • Data Subject (User)
    Any living person using our Service and whose personal data we collect.

2. Information We Collect

Personal Data

When using our Service, we may collect information such as:

  • Email address

  • First and last name

  • Phone number

  • Shipping/billing address (City, State, ZIP, etc.)

  • Cookies and Usage Data

We may use this data to send you marketing emails or product updates. You can unsubscribe anytime via the link in our emails.

Usage Data

Includes:

  • IP address

  • Browser type and version

  • Pages visited

  • Time spent on pages

  • Device information

Cookies

We use cookies to:

  • Maintain session functionality

  • Store user preferences

  • Ensure site security

3. How We Use Your Data

We use the data we collect for purposes such as:

  • Providing and maintaining the Service

  • Sending order or service updates

  • Supporting interactive features

  • Delivering customer support

  • Improving the user experience

  • Detecting and fixing technical issues

  • Sending promotions or newsletters (with your consent)

4. Legal Basis for Processing (EEA Users)

If you’re located in the European Economic Area (EEA), we process your data based on:

  • Your consent

  • Contract performance

  • Legal obligations

  • Legitimate business interests

5. Data Retention

We retain your Personal Data only as long as necessary to:

  • Provide our Service

  • Fulfill legal and contractual obligations

  • Resolve disputes

  • Enforce our agreements

6. Data Transfers

Your data may be stored or processed outside your home country (including the U.S.). By using our Service, you consent to these international transfers, provided appropriate safeguards are in place.

7. Disclosure of Data

  • Business Transfers
    Your data may be disclosed or transferred if we are involved in a merger, acquisition, or sale of assets.

  • Legal Requirements
    We may disclose personal data if required by law or to protect our legal rights.

8. Security of Data

We implement reasonable physical, technical, and administrative safeguards to protect your data. However, no online transmission is 100% secure.

9. Your GDPR Rights (For EEA Residents)

If you are in the EEA, you have the right to:

  • Access your data

  • Correct or update your data

  • Request data deletion

  • Restrict or object to processing

  • Request data portability
    To exercise your rights, please contact us at 📧 info@nutrigent.us

10. Third-Party Services

We may use third-party tools such as:

  • Google Analytics (for site traffic insights)

  • Facebook Pixel and Google Ads (for remarketing)

You can opt out of these services through the respective platforms or privacy tools.

11. Children’s Privacy

Our Service is not intended for individuals under 18. We do not knowingly collect data from minors. If you believe a child has provided us with personal data, please contact us.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect immediately once posted on this page.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please reach out to us:

📧 Email: info@nutrigent.us